📍 Base: Giffnock, East Renfrewshire
🕒 Hours: 35 hours per week, full time
💷 Salary: £24,479 per annum (£13.45 per hour)
📄 Contract: Permanent, subject to satisfactory probation
Be part of what comes next at Cosgrove
Cosgrove Care is a dynamic, ambitious and innovative Scottish charity supporting children, young people and adults with additional needs and their families.
People are at the centre of everything we do. We work in partnership with the people we support, families, communities, commissioners, health and social care colleagues, voluntary-sector organisations and other service providers.
This is an exciting time to join Cosgrove Care. We have ambitious plans for 2027, 2028 and beyond, with developing services, new initiatives, partnerships and exciting opportunities ahead.
This is a fantastic opportunity to start, restart or change direction in your career, developing practical experience across digital communications, administration, technology and business support.
You do not need to have worked in an office before. We are interested in your potential, your ideas, your values and your willingness to learn.
About the role
As Digital and Business Support Officer, you will provide practical support across Cosgrove while developing a broad range of workplace, digital, communication and administrative skills.
You will work with our Head of Business Management and colleagues across different Head Office functions, with structured training, supervision and opportunities to learn from different parts of the organisation.
Depending on your training and development plan, you may:
- Help create, schedule and publish engaging and accessible social-media content
- Support website updates, news stories, vacancies, events, campaigns and organisational announcements
- Create basic graphics, photography and short-form video
- Help maintain Cosgrove’s social-media content calendar
- Arrange meetings, prepare agendas and papers and take action notes
- Maintain records, trackers, calendars, templates and shared folders
- Support events, training, recruitment administration and partnership activity
- Develop your skills using Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams, Forms and SharePoint
- Provide basic first-line help with routine digital queries once trained
- Help improve digital forms, SharePoint content and straightforward workflows
- Rotate through agreed Head Office functions to build experience of how a modern charity operates
- Contribute your own ideas for improving communication, digital working and administration
As your skills, confidence and experience grow, you will have the opportunity to take on greater responsibility with appropriate support and training.
Who we’re looking for
We are looking for someone who is proactive, dependable, considerate, organised, curious and keen to learn.
We particularly value someone who:
- Is interested in digital technology, social media and communication
- Has basic digital skills and wants to develop them further
- Communicates clearly and respectfully
- Has good attention to detail
- Is reliable and takes pride in doing things well
- Is comfortable asking questions and seeking support when needed
- Can follow guidance while gradually developing confidence and independence
- Brings ideas, creativity and enthusiasm
- Understands the importance of confidentiality and professionalism
- Shares our commitment to equality, accessibility, dignity, partnership and human rights
Previous office employment is not required.
We recognise that skills and potential are developed in lots of different ways. Experience gained through education, volunteering, caring responsibilities, hobbies, community activities or paid work can all be relevant.
We welcome applications from people of all ages and backgrounds, whether you are starting your career, returning to work or looking for a new direction.
If you are curious, creative, keen to learn and want an opportunity to develop while making a genuine contribution, we would love to hear from you.
What you can expect from us
We want this to be a role in which someone can genuinely learn, develop and grow.
You can expect:
- £24,479 per annum (£13.45 per hour)
- A structured induction and named line manager
- Regular supervision and constructive feedback
- A clear development and rotation plan
- Training in Microsoft 365, social-media governance, data protection, safeguarding awareness and accessibility
- Support towards an appropriate accredited qualification or Modern Apprenticeship, where agreed and available
- The opportunity to develop practical skills across different areas of Cosgrove
- Increasing responsibility as your skills and confidence develop
- Opportunities to build a practical portfolio of experience
- Reasonable adjustments throughout recruitment and employment
- The opportunity to grow with Cosgrove as we deliver our plans for 2027, 2028 and beyond
Ready to apply?
Please complete our online application form and upload your CV.
👉 Apply to join Cosgrove Care
Please enter Digital and Business Support Officer as the role you are applying for.
You can also download the full Job Description and Person Specification below:
Cosgrove Care – Digital and Business Support Officer – Nov 2026
Closing date: Sunday 13 December 2026.
Applications will be reviewed as they are received and we may interview and appoint a suitable candidate before the closing date, so early applications are encouraged.
Applicants must have the right to work in the UK. Cosgrove Care is not currently able to provide sponsorship under the Skilled Worker route for this vacancy.
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